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» Precise Service Level Agreements
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ICSOC
2007
Springer
13 years 11 months ago
Negotiation of Service Level Agreements: An Architecture and a Search-Based Approach
Software systems built by composing existing services are more and more capturing the interest of researchers and practitioners. The envisaged long term scenario is that services, ...
Elisabetta Di Nitto, Massimiliano Di Penta, Alessi...
DAIS
2007
13 years 6 months ago
Service Level Agreement Management in Federated Virtual Organizations
The present emergence of loosely-coupled, inter-enterprise collaboration, i.e., virtual organizations calls for new kind of middleware: generic, common facilities for managing cont...
Tuomas Nurmela, Lea Kutvonen
ICSEA
2009
IEEE
13 years 3 months ago
Integrating IT Service Management within the Enterprise Architecture
-- Published work in the IT services area is generally centered on the description of management best practices or specific technological issues. There is a lack of empirical studi...
Anacleto Correia, Fernando Brito e Abreu
FIS
2010
13 years 3 months ago
Managing On-Demand Business Applications with Hierarchical Service Level Agreements
Business applications are facing an increasing demand for being delivered as on-demand services. Service Level Agreements (SLAs) are a common way for specifying the exact condition...
Wolfgang Theilmann, Ulrich Winkler, Jens Happe, Il...
MMNS
2001
114views Multimedia» more  MMNS 2001»
13 years 6 months ago
Agent-Enhanced Dynamic Service Level Agreement in Future Network Environments
Current network infrastructures are experiencing rapid transformation from providing mere connectivity, to a wider range of flexible network services with Quality of Service (QoS)....
David Chieng, Alan Marshall, Ivan Ho, Gerard Parr