People come to online communities seeking information, encouragement, and conversation. When a community responds, participants benefit and become more committed. Yet interactions...
Jaime Arguello, Brian S. Butler, Elisabeth Joyce, ...
Multimedia communication is a part of everyday life and its appearance in computer applications is increasing in frequency and diversity. Intelligent or knowledge based computer su...
Mark T. Maybury, Oliviero Stock, Wolfgang Wahlster
Experimental computer systems research typically ignores the end-user, modeling him, if at all, in overly simple ways. We argue that this (1) results in inadequate performance eva...
Peter A. Dinda, Gokhan Memik, Robert P. Dick, Bin ...