6 search results - page 1 / 2 » Pricing surplus server capacity for mean waiting time sensit... |
EOR
2010
13 years 4 months ago
2010
Resources including various assets of supply chains, face random demand over time and can be shared by others. We consider an operational setting where a resource is shared by two...
MANSCI
2008
13 years 4 months ago
2008
We consider a monopolist expert offering a service with a `credence' characteristic. A credence service is one where the customer cannot verify, even after a purchase, whethe...
ORL
2007
13 years 4 months ago
2007
We consider a single multi-server memoryless service station. Servers have heterogeneous service rates. Arrivals are routed to one of the servers, and the routing decisions are no...
EOR
2008
13 years 4 months ago
2008
We study the market partition between two distinct firms that deliver services to waiting time sensitive customers. In our model, the incoming customers select a firm on the basis...
IOR
2007
13 years 4 months ago
2007
We analyze a general market for an industry of competing service facilities. Firms differentiate themselves by their price levels and the waiting time their customers experience,...