Abstract The protection of customer privacy is a fundamental issue in today's corporate marketing strategies. Not surprisingly, many research efforts have proposed new privacy...
Improving project management, product development and engineering processes is for many companies crucial to survive in a fast changing environment. However, these activities are ...
Compliance with privacy legislation is a primary concern for health care institutions that are building information systems support for their business processes. This paper descri...
In order to provide certified security services we must provide indicators that can measure the level of assurance that a complex business process can offer. Unfortunately the fo...
Even though the design of business processes most often has to consolidate the knowledge of several process stakeholders, this fact is utilized only to a limited extent by existing...