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HICSS
2012
IEEE
291views Biometrics» more  HICSS 2012»
12 years 18 days ago
Product Performance Based Business Models: A Service Based Perspective
The migration to a service based economy has led many firms to emphasize the service component of their product offerings. This shift has led to the emergence of a business model ...
Morris A. Cohen
HICSS
2008
IEEE
229views Biometrics» more  HICSS 2008»
13 years 11 months ago
The Business Value of CRM Systems: A Resource-Based Perspective
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
Shutao Dong, Kevin Zhu
ICIW
2009
IEEE
13 years 11 months ago
A Model-Driven Approach for Monitoring Business Performance in Web Service Compositions
— Supporting business services through Web service compositions (WSC) as part of service-oriented architectures (SOA) involves business performance monitoring requirements. Their...
Christof Momm, Michael Gebhart, Sebastian Abeck
ACJ
2002
122views more  ACJ 2002»
13 years 4 months ago
Product-Based Design of Business Processes Applied within the Financial Services
Business Process Reengineering (BPR) is an important instrument to boost the performance of business processes. In this paper, the Product-Based Design method is presented that su...
Hajo A. Reijers
ICEBE
2007
IEEE
182views Business» more  ICEBE 2007»
13 years 11 months ago
Service-Oriented Business Process Modeling and Performance Evaluation based on AHP and Simulation
With the evolution of Grid technologies and the application of Service-Oriented Architecture (SOA), more and more enterprises are integrated and collaborated with each other in a ...
Sen Zeng, Shuangxi Huang, Yushun Fan