The migration to a service based economy has led many firms to emphasize the service component of their product offerings. This shift has led to the emergence of a business model ...
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
— Supporting business services through Web service compositions (WSC) as part of service-oriented architectures (SOA) involves business performance monitoring requirements. Their...
Business Process Reengineering (BPR) is an important instrument to boost the performance of business processes. In this paper, the Product-Based Design method is presented that su...
With the evolution of Grid technologies and the application of Service-Oriented Architecture (SOA), more and more enterprises are integrated and collaborated with each other in a ...