262 search results - page 53 / 53 » Providing Trusted Components to the Industry |
ASUNAM
2010
IEEE
13 years 7 months ago
2010
IEEE
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
SIGCSE
2012
ACM
2012
ACM
Understanding the tenets of agile software engineering: lecturing, exploration and critical thinking
12 years 1 months ago
The use of agile principles and practices in software development is becoming a powerful force in today’s workplace. In our quest to develop better products, therefore, it is im...