The paper describes the representation and use of three ontologies in a software aiming at the assistance of a virtual team in business process analysis and improvement (BPI), usin...
Process management is a method for improving Boeing's business processes, however many aspects have been difficult to implement. eQuality is a software system based on a frame...
Jeffrey Bradshaw, Peter Holm, Oscar Kipersztok, Th...
We investigate relationships among software quality measures commonly used to assess the value of a technology, and several aspects of customer perceived quality measured by Inter...
The quality of courseware development is affected by four factors: content and instructional issues; management; technical and graphical issues; and concerns of the customer. In ...
If we are to improve our ability to reliably and consistently create high quality hypermedia applications then we need to improve our understanding of the development process and ...