We consider a Markovian multiserver queueing model with time dependent parameters where waiting customers may abandon and subsequently retry. We provide simple fluid and diffusion ...
Avishai Mandelbaum, William A. Massey, Martin I. R...
In a M/M/N+M queue, when there are many customers waiting, it may be preferable to reject a new arrival rather than risk that arrival later abandoning without receiving service. O...
Abstract. In this paper, the asymptotic behaviour of the distribution tail of the stationary waiting time W in the GI/GI/2 FCFS queue is studied. Under subexponential-type assumpti...
We use computer simulation to study the performance of alternative real-time delay estimators in heavily loaded multiserver queueing models. These delay estimates may be used to m...
We consider a single multi-server memoryless service station. Servers have heterogeneous service rates. Arrivals are routed to one of the servers, and the routing decisions are no...