57 search results - page 1 / 12 » Queueing Performance with Impatient Customers |
INFOCOM
1991
IEEE
13 years 8 months ago
1991
IEEE
customer which exceeds its deadline will either leave the queue without service or stay in the queue to get unsucWe consider the problem of scheduling impatient CUS- cessful servic...
QUESTA
2006
13 years 5 months ago
2006
Abstract Many models for customers impatience in queueing systems have been studied in the past; the source of impatience has always been taken to be either a long wait already exp...
INFOCOM
2003
IEEE
13 years 10 months ago
2003
IEEE
Abstract—In this paper we analyze the M/G/1 processor sharing queue with heavy tailed services and with impatient customers. It is assumed that impatience depends on the value of...
EOR
2010
13 years 5 months ago
2010
We consider a call center with two classes of impatient customers: premium and regular classes. Modeling our call center as a multiclass GI/GI/s + M queue, we focus on developing ...
QUESTA
2007
13 years 4 months ago
2007
Consider a system (e.g. a computer farm or a call center) operating as a M/M/c queue, where c = 1, or 1 < c < ∞, or c = ∞. The system as a whole suffers disastrous break...