Abstract Many models for customers impatience in queueing systems have been studied in the past; the source of impatience has always been taken to be either a long wait already exp...
In most physical queueing applications, customers join a queue and move forward after each service, leaving room for others to join behind them. Some queues found in material hand...
We study a queueing network where customers go through several stages of processing, with the class of a customer used to indicate the stage of processing. The customers are servic...
We consider a Markovian multiserver queueing model with time dependent parameters where waiting customers may abandon and subsequently retry. We provide simple fluid and diffusion ...
Avishai Mandelbaum, William A. Massey, Martin I. R...
We consider Kelly networks with shuffling of customers within each queue. Specifically, each arrival, departure or movement of customer from one queue to another triggers a shuffl...