77 search results - page 4 / 16 » Recognizing and supporting roles in CSCW |
CSCW
1996
ACM
13 years 9 months ago
1996
ACM
We report on an investigation of using Usenet newsgroups for social filtering of Web resources. Our main empirical results are: (1) for the period of May '96 to Jul '96,...
CSCW
2000
ACM
13 years 9 months ago
2000
ACM
Locating the expertise necessary to solve difficult problems is a nuanced social and collaborative problem. In organizations, some people assist others in locating expertise by ma...
CANDT
2009
13 years 9 months ago
2009
The role of material artefacts in supporting distributed and colocated work practices has been well acknowledged within HCI and CSCW research. In this paper, we show that in addit...
CSCW
2002
ACM
13 years 5 months ago
2002
ACM
An activity theory model and a mediating artifacts hierarchy were employed to help identify the needs for tools for customer support engineers who documented solutions to customer...
CHI
2009
ACM
14 years 5 months ago
2009
ACM
Carers are people who look after family, partners or friends who could not manage without them because of frailness, illness or disability. Our contribution is to show the potenti...