Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
It is known that well over 50% of replacement projects fail. Requirements gathering go someway to contributing to this statistic; if the requirements we gather for the new system ...
Nowadays common practice indicates that the Requirement Engineering (RE) process critically influences the success of the system development life cycle. Several commercial tools ...
We compare existing component technologies for embedded systems with respect to industrial requirements. The requirements are collected from the vehicular industry, but our findin...
Although a lot of research has been carried out on the technical architecture of software systems, the domain of Functional Architecture in the software product industry lacks a fo...