Many researchers and practitioners in user experience design have turned towards social sciences to find ways to understand the social contexts in which both users and technologie...
Fire emergency response requires rapidly processing and communicating information to coordinate teams that protect lives and property. Students studying to become fire emergency r...
This paper presents descriptive accounts of time-critical organizing in the domain of emergency response. Patterns of mobile phone interaction in such work is analyzed showing how...
This paper presents descriptive accounts from an ethnographic study of time-critical work in the domain of emergency response and the operative work of fire crews. The verbal comm...
The focus of our approach to the usability considerations of privacy and security has been on providing people with information they can use to understand the implications of thei...
Jennifer Ann Rode, Carolina Johansson, Paul DiGioi...