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ICSM
2008
IEEE
13 years 11 months ago
Retrieving relevant reports from a customer engagement repository
Customers of modern enterprise applications commonly engage the vendor of the application for onsite troubleshooting and fine tuning of large deployments. The results of these eng...
Dharmesh Thakkar, Zhen Ming Jiang, Ahmed E. Hassan...
IWPC
2009
IEEE
13 years 11 months ago
Who can help me with this change request?
An approach to recommend a ranked list of developers to assist in performing software changes given a textual change request is presented. The approach employs a two-fold strategy...
Huzefa H. Kagdi, Denys Poshyvanyk
MIR
2010
ACM
232views Multimedia» more  MIR 2010»
13 years 11 months ago
Exploiting external knowledge to improve video retrieval
Most video retrieval systems are multimodal, commonly relying on textual information, low- and high-level semantic features extracted from query visual examples. In this work, we ...
David Vallet, Iván Cantador, Joemon M. Jose
DSS
2007
96views more  DSS 2007»
13 years 4 months ago
Factors relating to the decision to click on a sponsored link
In this paper, we report results of an investigation into the factors influencing the selection of sponsored links by e-commerce Web searchers. In this research, 56 participants e...
Bernard J. Jansen, Anna Brown, Marc Resnick
DSS
2008
186views more  DSS 2008»
13 years 4 months ago
A machine learning approach to web page filtering using content and structure analysis
As the Web continues to grow, it has become increasingly difficult to search for relevant information using traditional search engines. Topic-specific search engines provide an al...
Michael Chau, Hsinchun Chen