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DSOM
2008
Springer
13 years 6 months ago
SYMIAN: A Simulation Tool for the Optimization of the IT Incident Management Process
Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
Claudio Bartolini, Cesare Stefanelli, Mauro Torton...
CIKM
2007
Springer
13 years 10 months ago
Finding and linking incidents in news
News reports are being produced and disseminated in overwhelming volume, making it difficult to keep up with the newest information. Most previous research in automatic news organ...
Ao Feng, James Allan
APSEC
2002
IEEE
13 years 9 months ago
Using Process Simulation to Compare Scheduling Strategies for Software Projects
We present a discrete simulation model for software projects which explicitly takes a scheduling strategy as input. The model represents varying staff skill levels, component coup...
Frank Padberg
WSC
2007
13 years 6 months ago
Simulation tool for manpower forecast loading and resource leveling
Large scale / mega projects are lengthy complex endeavors that require significant planning by management, engineers and construction personnel to ensure the success of the projec...
Mikhail Hanna, Janaka Y. Ruwanpura
WSC
2000
13 years 5 months ago
Understanding the impact of equipment and process changes with a heterogeneous semiconductor manufacturing simulation environmen
Simulation models are useful to predict and understand the impact of changes to a manufacturing system. Typical factory simulation models include the parts being manufactured in t...
Jeffrey W. Herrmann, Brian F. Conaghan, Laurent He...