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RIA
2008
104views more  RIA 2008»
13 years 4 months ago
Scatterbox: Context-Aware Message Management
Applications that rely on mobile devices for user interaction must be mindful of the user's limited attention, which will typically be split between several competing tasks. C...
Stephen Knox, Ross Shannon, Lorcan Coyle, Adrian K...
INTELLCOMM
2004
Springer
13 years 10 months ago
Inferring Presence in a Context-Aware Instant Messaging System
Abstract. The increasing volume of digital communication is raising new challenges in the management of the information flow. We discuss the usage of context to infer presence info...
Mikko Perttunen, Jukka Riekki
MDM
2004
Springer
122views Communications» more  MDM 2004»
13 years 10 months ago
Context-Aware Unified Communication
Enabling people-to-people interaction across heterogeneous communication end-points enhances user experience and fosters people collaboration. This paper presents the design and i...
Hui Lei, Anand Ranganathan
HICSS
2003
IEEE
193views Biometrics» more  HICSS 2003»
13 years 9 months ago
Message Sense Maker: Engineering a Tool Set for Customer Relationship Management
To determine the important trends and issues in thousands of comments from customers and make strategic decisions about business operations, managers must go over these messages m...
Dmitri Roussinov, J. Leon Zhao
ESWS
2008
Springer
13 years 6 months ago
xOperator - An Extensible Semantic Agent for Instant Messaging Networks
Instant Messaging is in addition to Web and Email the most popular service on the Internet. With xOperator we demonstrate the implementation of a strategy which deeply integrates I...
Sebastian Dietzold, Jörg Unbehauen, Söre...