Short assigned question-answering style tasks are often used as a probe to understand how users do search. While such assigned tasks are simple to test and are effective at elicit...
: Technology innovators face the challenge of finding representative groups of users to participate in design activities. In some cases, software applications will target an audien...
Many important search tasks require multiple search sessions to complete. Tasks such as travel planning, large purchases, or job searches can span hours, days, or even weeks. Inev...
Eugene Agichtein, Ryen W. White, Susan T. Dumais, ...
We present a framework that enables the use of traditional feature selection algorithms in a new context - for building a set of subsets of specified properties. During the course...
We are currently investigating what types of end user personas (or homogeneous groups in the population) exist and what works for or hinders each in end-user debugging. These pers...