Automatically finding email messages that contain requests for action can provide valuable assistance to users who otherwise struggle to give appropriate attention to the actionab...
We all spend time every day looking for information in our email, yet we know little about this refinding process. Some users expend considerable preparatory effort creating compl...
Steve Whittaker, Tara Matthews, Julian A. Cerruti,...
Email consumes significant time and attention in the workplace. We conducted an organizational survey to understand how and why people attend to incoming email messages. We examin...
Laura A. Dabbish, Robert E. Kraut, Susan R. Fussel...
A study of email responsiveness was conducted to understand how the timing of email responses conveys important information. Interviews and observations explored users’ perceptio...
Given a database with missing or uncertain content, our goal is to correct and fill the database by extracting specific information from a large corpus such as the Web, and to d...