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BPM
2010
Springer
128views Business» more  BPM 2010»
13 years 5 months ago
Content-Aware Resolution Sequence Mining for Ticket Routing
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...
ASE
2007
143views more  ASE 2007»
13 years 5 months ago
Composition inference for UML class diagrams
Knowing which associations are compositions is important in a tool for the reverse engineering of UML class diagrams. Firstly, recovery of composition relationships bridges the ga...
Ana Milanova
CIKM
2010
Springer
13 years 2 months ago
A late fusion approach to cross-lingual document re-ranking
The field of information retrieval still strives to develop models which allow semantic information to be integrated in the ranking process to improve performance in comparison to...
Dong Zhou, Séamus Lawless, Jinming Min, Vin...
CHI
2011
ACM
12 years 9 months ago
YouPivot: improving recall with contextual search
According to cognitive science literature, human memory is predicated on contextual cues (e.g., room, music) in the environment. During recall tasks, we associate information/acti...
Joshua M. Hailpern, Nicholas Jitkoff, Andrew Warr,...
JAMIA
2011
98views more  JAMIA 2011»
12 years 8 months ago
Mapping clinical phenotype data elements to standardized metadata repositories and controlled terminologies: the eMERGE Network
Background Systematic study of clinical phenotypes is important for a better understanding of the genetic basis of human diseases and more effective gene-based disease management....
Jyotishman Pathak, Janey Wang, Sudha Kashyap, Meli...