In many service industries, companies compete with each other on the basis of the waiting time their customers experience, along with the price they charge for their service. A fi...
We analyze a general market for an industry of competing service facilities. Firms differentiate themselves by their price levels and the waiting time their customers experience,...
We consider packet scheduling in a network providing differentiated services, where each packet is assigned a value. We study various queueing models for supporting QoS (Quality ...
in Progress – Extended Abstract Word count: 3124 Effectively managing IT service centers such as call centers, computerized diagnostic imaging facilities, data centers, e-commerc...
In this paper we consider a general class of single-server multiqueue systems in which the stability of any single queue can be essentially determined by the queue’s arrival rat...