We examine IT innovation processes and associated effects on industrial automation for a global supplier of high-technology automation equipment (ABB) and their customer (LKAB), a...
Users appropriate a technology innovation as they adapt and adapt to its capabilities. This paper argues that the appropriation of technology innovations
: This study provides a conceptual framework with respect to service innovation, especially from a service-dominant logic (S-D logic) perspective. Even though innovation has been d...
This paper introduces a new design methodology (we call it "innovization") in the context of finding new and innovative design principles by means of optimization techni...
Many authorities have started to use web sites to provide services based on transactions. The guiding vision is often a process portal for citizens that provides access to the cou...