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MANSCI
2008
119views more  MANSCI 2008»
13 years 3 months ago
Service-Level Differentiation in Call Centers with Fully Flexible Servers
We study large-scale service systems with multiple customer classes and many statistically identical servers. The following question is addressed: How many servers are required (s...
Itay Gurvich, Mor Armony, Avishai Mandelbaum
LISA
2004
13 years 5 months ago
Solaris Zones: Operating System Support for Consolidating Commercial Workloads
Server consolidation, which allows multiple workloads to run on the same system, has become increasingly important as a way to improve the utilization of computing resources and r...
Daniel Price, Andrew Tucker