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» Skills Management as Knowledge Technology in a Software Cons...
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SIGUCCS
2000
ACM
13 years 9 months ago
Training... A Key to Better Help Desk Consultants
The quality of student consultants and their development through training and education are major factors in determining long-term effectiveness of university Help Desk. To hire a...
Anna Maria Perez, Andrea J. Moore
ECIS
2001
13 years 6 months ago
Knowledge, learning and IT support in a small software company
The literature in the field of knowledge management shows a certain preoccupation with information technology (IT) and technical solutions while it reflects a limited view of orga...
Karlheinz Kautz, Kim Thaysen
ECIS
2003
13 years 6 months ago
Shaping CIO's competencies and activities to improve company performance: an empirical study
The importance of and the fast changes in the CIO's role in organizations are widely recognized. So is the need for CIOs to acquire the appropriate set of knowledge and manag...
Marco Tagliavini, Jennifer Moro, Aurelio Ravarini,...
FTRTFT
1998
Springer
13 years 9 months ago
On the Need for Practical Formal Methods
A controversial issue in the formal methods community is the degree to which mathematical sophistication and theorem proving skills should be needed to apply a formal method. A fun...
Constance L. Heitmeyer
IFIP
2007
Springer
13 years 11 months ago
Capable Leader and Skilled and Motivated Team Practices to Introduce eXtreme Programming
Abstract. Applying changes to software engineering processes in organisations usually raises many problems of varying nature. Basing on a real-world 2-year project and a simultaneo...
Lech Madeyski, Wojciech Biela