Awareness systems are a novel class of communication systems that enable people to be conscious of each other in a peripheral way. To better understand how people experience these...
Thomas Visser, Martijn H. Vastenburg, David V. Key...
One of the major challenges in the design of social technologies is the evaluation of their qualities of use and how they are appropriated over time. While the field of HCI abound...
To determine the important trends and issues in thousands of comments from customers and make strategic decisions about business operations, managers must go over these messages m...