"Open contribution systems" (OCS) are online applications that encourage users to contribute and share content in a "public" and open manner. While these syste...
This paper presents a new model for understanding human behavior. In this model (FBM), behavior is a product of three factors: motivation, ability, and triggers, each of which has...
Understanding how users behave when they connect to social networking sites creates opportunities for better interface design, richer studies of social interactions, and improved ...
Popular online social networks (OSNs) like Facebook and Twitter are changing the way users communicate and interact with the Internet. A deep understanding of user interactions in...
A challenge for many online production communities is to direct their members to accomplish tasks that are important to the group, even when these tasks may not match individual m...