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IWPC
2003
IEEE
13 years 10 months ago
Comprehending Reality - Practical Barriers to Industrial Adoption of Software Maintenance Automation
Recent years have seen many significant advances in program comprehension and software maintenance automation technology. In spite of the enormous potential savings in software ma...
James R. Cordy
HICSS
2005
IEEE
109views Biometrics» more  HICSS 2005»
13 years 10 months ago
Staffing Software Maintenance and Support Projects
In the past decade outsourcing a software system’s support and maintenance has become relatively common across most organizations. In this paper we consider a few issues governi...
Jai Asundi, Sumit Sarkar
APSEC
2007
IEEE
13 years 11 months ago
Incentive Compatible Mechanisms for Group Ticket Allocation in Software Maintenance Services
A customer reported problem (or Trouble Ticket) in software maintenance is typically solved by one or more maintenance engineers. The decision of allocating the ticket to one or m...
Karthik Subbian, Ramakrishnan Kannan, Raghav Kumar...
HICSS
2006
IEEE
130views Biometrics» more  HICSS 2006»
13 years 11 months ago
SERVIAM Maintenance Framework
Web services systems impose additional complexity upon software maintenance and evolution processes. To handle it, we propose a framework for evolving and maintaining Web service ...
Mira Kajko-Mattsson, Michal Tepczynski
TC
1998
13 years 4 months ago
Analysis of Preventive Maintenance in Transactions Based Software Systems
—Preventive maintenance of operational software systems, a novel technique for software fault tolerance, is used specifically to counteract the phenomenon of software “aging.â€...
Sachin Garg, Antonio Puliafito, Miklós Tele...