42 search results - page 1 / 9 » Spoken document retrieval from call-center conversations |
LREC
2008
13 years 6 months ago
2008
Being the client's first interface, call centres worldwide contain a huge amount of information of all kind under the form of conversational speech. If accessible, this infor...
SIGIR
2006
ACM
13 years 11 months ago
2006
ACM
We are interested in retrieving information from conversational speech corpora, such as call-center data. This data comprises spontaneous speech conversations with low recording q...
EMNLP
2007
13 years 6 months ago
2007
Speech recognition transcripts are far from perfect; they are not of sufficient quality to be useful on their own for spoken document retrieval. This is especially the case for c...
IRAL
2000
ACM
13 years 9 months ago
2000
ACM
Spoken document retrieval (SDR) has been extensively studied in recent years because of its potential use in navigating large multimedia collections in the near future. This paper...
PCM
2001
Springer
13 years 9 months ago
2001
Springer
In this paper, we investigate the use of words and subwords (including both characters and syllables) in audio indexing for Mandarin Chinese spoken document retrieval. Two retrieva...