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» Staffing Software Maintenance and Support Projects
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HICSS
2005
IEEE
109views Biometrics» more  HICSS 2005»
13 years 10 months ago
Staffing Software Maintenance and Support Projects
In the past decade outsourcing a software system’s support and maintenance has become relatively common across most organizations. In this paper we consider a few issues governi...
Jai Asundi, Sumit Sarkar
SIGUCCS
2009
ACM
13 years 9 months ago
Frontline support at Princeton University: a centralized and decentralized approach
Frontline support and maintenance for desktop hardware and software systems at Princeton University has been uniquely structured, allowing the benefits of centralization and the f...
Maureen A. Novozinsky, Evelyne S. Roach, Leila M. ...
WSC
1997
13 years 6 months ago
Using SiMPLE++ for Improved Modeling Efficiencies and Extending Model Life Cycles
SiMPLE++ is an object-oriented simulation environment for modeling all types of manufacturing, logistics and service systems. AESOP’s SiMPLE++ is a fully object-oriented impleme...
David R. Kalasky, Gerald A. Levasseur
AGILEDC
2007
IEEE
13 years 11 months ago
Establishing the Agile PMO: Managing variability across Projects and Portfolios
Our Portfolio Management Office helps to balance the demand on the firm’s resources from multiple competing and sometimes inter-dependent projects. Traditional Project/Portfolio...
Ash Tengshe, Scott Noble
APSEC
2007
IEEE
13 years 6 months ago
An Approach to Probabilistic Effort Estimation for Military Avionics Software Maintenance by Considering Structural Characterist
The needs of software maintenance and the importance of maintenance project management increase rapidly in the military avionics industry. Although few previous studies related to...
Tae-Hoon Song, Kyung-A Yoon, Doo-Hwan Bae