In the past decade outsourcing a software system’s support and maintenance has become relatively common across most organizations. In this paper we consider a few issues governi...
Frontline support and maintenance for desktop hardware and software systems at Princeton University has been uniquely structured, allowing the benefits of centralization and the f...
Maureen A. Novozinsky, Evelyne S. Roach, Leila M. ...
SiMPLE++ is an object-oriented simulation environment for modeling all types of manufacturing, logistics and service systems. AESOP’s SiMPLE++ is a fully object-oriented impleme...
Our Portfolio Management Office helps to balance the demand on the firm’s resources from multiple competing and sometimes inter-dependent projects. Traditional Project/Portfolio...
The needs of software maintenance and the importance of maintenance project management increase rapidly in the military avionics industry. Although few previous studies related to...