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» Structured Argumentation in a Mediator for Online Dispute Re...
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DALT
2007
Springer
13 years 6 months ago
Structured Argumentation in a Mediator for Online Dispute Resolution
Online dispute resolution is becoming the main method when dealing with a conflict in e-commerce. A family of defeasible reasoning patterns is used to provide a useful link betwee...
Ioan Alfred Letia, Adrian Groza
ODR
2008
13 years 6 months ago
A Multi-Agent Architecture for Online Dispute Resolution Services
: Argumentation theory is often used in multi agent-systems to facilitate autonomous agent reasoning and multi-agent interaction. The technology can also be used to develop online ...
Brooke Abrahams, John Zeleznikow
ODR
2008
13 years 6 months ago
RisolviOnline: Online Mediation from a Very Practical Point of View
This paper consists of a summary of the lessons learned from seven years of experience in online mediation and set future trends. Keywords. Online Dispute Resolution, ODR, mediatio...
Roberta Regazzoni
ODR
2008
13 years 6 months ago
Re-Consider: The Integration of Online Dispute Resolution and Decision Support Systems
Current approaches for the design of Online Dispute Resolution (ODR) systems involve the replication of Alternative Dispute Resolution practices such as mediation and negotiation. ...
Nial Muecke, Andrew Stranieri, Charlynn Miller