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ROMAN
2007
IEEE
120views Robotics» more  ROMAN 2007»
13 years 10 months ago
Study on Behavioral Personality of a Service Robot to make more Convenient to Customer
— In recent years, a lot of companies and laboratories start to announce their various prototype service robots. As we could know in that point, the market for intelligent servic...
Jangwon Lee, Dong-Wook Shin, Hun-Sue Lee, Sukhan L...
ICIW
2007
IEEE
13 years 11 months ago
E-Satisfaction - A Comprehensive Framework
As more and more e-retailers promise their customers that online experiences will be satisfying ones, understanding what creates a satisfying customer experience becomes crucial. ...
Akshay Anand
HICSS
2002
IEEE
106views Biometrics» more  HICSS 2002»
13 years 9 months ago
Satisfaction with Internet-Based Services
: This research develops, operationalizes, and empirically tests a model for explaining/predicting the satisfaction of customers with Internet-based services in the context of an o...
Mohamed Khalifa, Vanessa Liu
AROBOTS
2002
105views more  AROBOTS 2002»
13 years 4 months ago
A Social Robot that Stands in Line
Recent research in mobile robot navigation make it feasible to utilize autonomous robots in service fields. But, such applications require more than just navigation. To operate in...
Yasushi Nakauchi, Reid G. Simmons
AIED
2005
Springer
13 years 10 months ago
Long-Term Human-Robot Interaction: The Personal Exploration Rover and Museum Docents
— As an increasing number of robots have been designed to interact with people on a regular basis, research into human-robot interaction has become more widespread. At the same t...
Kristen Stubbs, Debra Bernstein, Kevin Crowley, Il...