6 search results - page 1 / 2 » Supporting Customer Retention through Real-Time Monitoring o... |
ADMA
2008
Springer
14 years 3 months ago
2008
Springer
Customer retention is crucial for any company relying on a regular client base. One way to approach this problem is to analyse actual user behaviour and take proper actions based o...
ECRTS
2002
IEEE
14 years 2 months ago
2002
IEEE
General-purpose operating systems are ill-equipped to meet the quality of service (QoS) requirements of complex real-time applications. Consequently, many classes of realtime appl...
ECAI
2000
Springer
14 years 1 months ago
2000
Springer
The web is fast maturing into an important marketing medium that provides businesses with the ability to undertake oneto-one marketing and provide personalised services to their cu...
WWW
2004
ACM
14 years 10 months ago
2004
ACM
This paper presents the design and user evaluation of SmartBack, a feature that complements the standard Back button by enabling users to jump directly to key pages in their navig...
JCP
2007
13 years 9 months ago
2007
—This paper describes an Internet-based laboratory, named Remote Monitored and Controlled Laboratory (RMCLab) developed at University of Patras, Greece, for electrical engineerin...