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ADMA
2008
Springer
123views Data Mining» more  ADMA 2008»
14 years 3 months ago
Supporting Customer Retention through Real-Time Monitoring of Individual Web Usage
Customer retention is crucial for any company relying on a regular client base. One way to approach this problem is to analyse actual user behaviour and take proper actions based o...
Peter Hofgesang, Jan Peter Patist
ECRTS
2002
IEEE
14 years 2 months ago
'QoS Safe' Kernel Extensions for Real-Time Resource Management
General-purpose operating systems are ill-equipped to meet the quality of service (QoS) requirements of complex real-time applications. Consequently, many classes of realtime appl...
Richard West, Jason Gloudon
ECAI
2000
Springer
14 years 1 months ago
Gaining Insights into Web Customers using Web Intelligence
The web is fast maturing into an important marketing medium that provides businesses with the ability to undertake oneto-one marketing and provide personalised services to their cu...
Sarabjot S. Anand, Matthias Baumgarten, Alex G. B&...
WWW
2004
ACM
14 years 10 months ago
Smartback: supporting users in back navigation
This paper presents the design and user evaluation of SmartBack, a feature that complements the standard Back button by enabling users to jump directly to key pages in their navig...
Natasa Milic-Frayling, Rachel Jones, Kerry Rodden,...
JCP
2007
153views more  JCP 2007»
13 years 9 months ago
An Integrated Educational Platform Implementing Real, Remote Lab-Experiments for Electrical Engineering Courses
—This paper describes an Internet-based laboratory, named Remote Monitored and Controlled Laboratory (RMCLab) developed at University of Patras, Greece, for electrical engineerin...
Dimitris Karadimas, Kostas Efstathiou