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CSCW
2006
ACM
13 years 11 months ago
Sandboxes: supporting social play through collaborative multimedia composition on mobile phones
Media sharing over mobile devices is quickly becoming a common practice, used to support a variety of social processes. Most existing systems employ a model of sharing that treats...
David Fono, Scott Counts
IAT
2006
IEEE
13 years 11 months ago
Ontology-Based Content Management and Access Framework for Supporting E-Learning Systems
E-Learning is a fast, just-in-time, and non-linear learning process, which is now widely applied in distributed and dynamic environments such as on the World Wide Web. However, it...
Ming Mao, Yefei Peng, Daqing He
SWAP
2007
13 years 6 months ago
Towards Social Semantic Suggestive Tagging
The organization of the knowledge on the web is increasingly becoming a social task performed by online communities whose members share a common interest in classifying different t...
Fabio Calefato, Domenico Gendarmi, Filippo Lanubil...
PVLDB
2008
137views more  PVLDB 2008»
13 years 4 months ago
EasyTicket: a ticket routing recommendation engine for enterprise problem resolution
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
BPM
2006
Springer
135views Business» more  BPM 2006»
13 years 9 months ago
Improving Exception Handling by Discovering Change Dependencies in Adaptive Process Management Systems
Abstract. Process-aware information systems should enable the flexible alignment of business processes to new requirements by supporting deviations from the predefined process mode...
Barbara Weber, Werner Wild, Markus Lauer, Manfred ...