Media sharing over mobile devices is quickly becoming a common practice, used to support a variety of social processes. Most existing systems employ a model of sharing that treats...
E-Learning is a fast, just-in-time, and non-linear learning process, which is now widely applied in distributed and dynamic environments such as on the World Wide Web. However, it...
The organization of the knowledge on the web is increasingly becoming a social task performed by online communities whose members share a common interest in classifying different t...
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
Abstract. Process-aware information systems should enable the flexible alignment of business processes to new requirements by supporting deviations from the predefined process mode...
Barbara Weber, Werner Wild, Markus Lauer, Manfred ...