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LSO
2001
Springer
13 years 9 months ago
Supporting Knowledge Management in University Software R&D Groups
Christiane Gresse von Wangenheim, Daniel Lichtnow,...
AUIC
2004
IEEE
13 years 9 months ago
A Knowledge Management Approach to User Support
This paper considers the problem of computer user support and workplace learning in general. Theoretically our work is influenced by ideas on knowledge management, expertise netwo...
R. T. Jim Eales
APWEB
2006
Springer
13 years 9 months ago
GCC: A Knowledge Management Environment for Research Centers and Universities
Jonice Oliveira, Jano Moreira de Souza, Rodrigo Mi...
IUI
2005
ACM
13 years 10 months ago
TaskTracer: a desktop environment to support multi-tasking knowledge workers
This paper reports on TaskTracer — a software system being designed to help highly multitasking knowledge workers rapidly locate, discover, and reuse past processes they used to...
Anton N. Dragunov, Thomas G. Dietterich, Kevin Joh...