A crucial element in consumer electronic commerce is a catalog tool that not only finds the product for the user, but also convinces him that he has made the best choice. To do th...
Although many off-line organizations give their employees training, mentorship, a cohort and other socialization experiences that improve their retention and productivity, online ...
Rosta Farzan, Robert Kraut, Aditya Pal, Joseph A. ...
Yahoo Answers (YA) is a large and diverse question-answer forum, acting not only as a medium for sharing technical knowledge, but as a place where one can seek advice, gather opin...
Lada A. Adamic, Jun Zhang, Eytan Bakshy, Mark S. A...
This case study examines a procurement project where the Swedish National Labor Market Administration (AMV) hired usability consultants in order to redesign their website for empl...