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SIGECOM
2004
ACM
129views ECommerce» more  SIGECOM 2004»
13 years 11 months ago
Evaluating example-based search tools
A crucial element in consumer electronic commerce is a catalog tool that not only finds the product for the user, but also convinces him that he has made the best choice. To do th...
Pearl Huan Z. Pu, Pratyush Kumar
CSCW
2012
ACM
12 years 1 months ago
Socializing volunteers in an online community: a field experiment
Although many off-line organizations give their employees training, mentorship, a cohort and other socialization experiences that improve their retention and productivity, online ...
Rosta Farzan, Robert Kraut, Aditya Pal, Joseph A. ...
WWW
2008
ACM
14 years 6 months ago
Knowledge sharing and yahoo answers: everyone knows something
Yahoo Answers (YA) is a large and diverse question-answer forum, acting not only as a medium for sharing technical knowledge, but as a place where one can seek advice, gather opin...
Lada A. Adamic, Jun Zhang, Eytan Bakshy, Mark S. A...
NORDICHI
2004
ACM
13 years 11 months ago
Procuring a usable system using unemployed personas
This case study examines a procurement project where the Swedish National Labor Market Administration (AMV) hired usability consultants in order to redesign their website for empl...
Erik Markensten, Henrik Artman