19 search results - page 1 / 4 » Supporting user hypotheses in problem diagnosis |
IUI
2004
ACM
13 years 10 months ago
2004
ACM
People are performing increasingly complicated actions on the web, such as automated purchases involving multiple sites. Things often go wrong, however, and it can be difficult to...
EUROSYS
2006
ACM
14 years 1 months ago
2006
ACM
Computer problem diagnosis remains a serious challenge to users and support professionals. Traditional troubleshooting methods relying heavily on human intervention make the proce...
AIED
2005
Springer
13 years 10 months ago
2005
Springer
This research proposes a user modeling framework which aims to assess and model users’ creative problem-solving ability from their self-explained ideas for a specific scenario of...
CHIMIT
2009
ACM
13 years 11 months ago
2009
ACM
End users are often frustrated by unexpected problems while using networked software, leading to frustrated calls to the help desk seeking solutions. However, trying to locate the...
PLDI
2005
ACM
13 years 10 months ago
2005
ACM
Faults that occur in production systems are the most important faults to fix, but most production systems lack the debugging facilities present in development environments. TraceB...