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SIGUCCS
2003
ACM
13 years 11 months ago
Being Sam Malone: customer service on a campus where "Everybody Knows Your Name"
Working on a small campus has many advantages: Familiarity with the majority of faculty and staff, in-depth knowledge of how systems interact, adding the personal touch to each in...
Mark Watts
DALT
2003
Springer
13 years 11 months ago
A logic for ignorance
We introduce and motivate a non-standard multi-modal logic to represent and reason about ignorance in Multi-Agent Systems. We argue that in Multi-agent systems being able to reaso...
Wiebe van der Hoek, Alessio Lomuscio
CHI
2003
ACM
14 years 6 months ago
What is a place?: allowing users to name and define places
From working with location-based information systems we know that positioning is problematic. A different approach was tested, where users themselves were allowed to name and defi...
Petra Fagerberg, Fredrik Espinoza, Per Persson
IUI
2003
ACM
13 years 11 months ago
Personal choice point: helping users visualize what it means to buy a BMW
How do we know if we can afford a particular purchase? We can find out what the payments might be and check our balances on various accounts, but does this answer the question? Wh...
Andrew E. Fano, Scott W. Kurth
HICSS
2005
IEEE
187views Biometrics» more  HICSS 2005»
13 years 11 months ago
Change and Resistance Help for the Practitioner of Change
Change and the resistance to change has been a common occurrence probably since before recorded time. It is normal to resist that which may bring unfamiliarity and the unknown int...
Richard W. Egan, Jerry Fjermestad