Email has come to play a central role in task management, yet email tool features have remained relatively static in recent years, lagging behind users' evolving practices. T...
Victoria Bellotti, Nicolas Ducheneaut, Mark Howard...
In contextual computing, where cues beyond direct user input are used to trigger computation, one of the most daunting challenges is inferring what the user is doing. For the doma...
Victoria Bellotti, Jim Thornton, Alvin Chin, Diane...
Email use in the context of everyday work practices, or email flow, has not been heavily studied. We present the results of a pair of studies examining how users interlace email w...
In this paper we consider e-mail as a task management tool. Our general goal is to restructure the domain of e-mail. The purpose is to make e-mail even more suitable for messageba...
Email has become overloaded as users make use of email tools for performing a wide range of activities. Previous studies have demonstrated the different strategies employed by ema...