This paper asks the question: how might CSCW system design obtain and be informed by an adequate real-world, real-time understanding of work and organisation on any occasion of wor...
Integrating groupware in work practices poses a range of interrelated problems comprising organisational and technological issues. These are complex issues, since they derive from...
The user-centred philosophy of Computer Supported Cooperative Work (CSCW) challenges the established principles of many existing technologies. In turn, the development of CSCW is ...
Inter-organisational applications require improved support from middleware services. This paper analyses the management requirements of multidomain applications, covering both tec...
Instant messaging allows users to exchange presence and availability information, and to have spontaneous online conversations. We report on a study of account sharing in IM, and ...