2 search results - page 1 / 1 » The Erlang model with non-poisson call arrivals |
SIGMETRICS
2006
ACM
13 years 10 months ago
2006
ACM
The Erlang formula is known to be insensitive to the holding time distribution beyond the mean. While calls are generally assumed to arrive as a Poisson process, we prove that it ...
IOR
2006
13 years 4 months ago
2006
This paper studies the M/M/s+M queue, i.e., the M/M/s queue with customer abandonment, also called the Erlang-A model, having independent and identically distributed customer aban...