826 search results - page 1 / 166 » The Modernization of a Call Center |
SIGUCCS
2000
ACM
13 years 9 months ago
2000
ACM
IPPS
2009
IEEE
13 years 11 months ago
2009
IEEE
We introduce the coupled placement problem for modern data centers spanning placement of application computation and data among available server and storage resources. While the t...
CORR
2006
Springer
13 years 4 months ago
2006
Springer
A number of serious reasons will convince an increasing amount of researchers to store their relevant material in centers which we will call "language resource archives"...
ASPLOS
2012
ACM
12 years 14 days ago
2012
ACM
Emerging scale-out workloads require extensive amounts of computational resources. However, data centers using modern server hardware face physical constraints in space and power,...
WSC
2007
13 years 7 months ago
2007
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...