Sciweavers

13 search results - page 1 / 3
» The Predictive Aspect of Business Process Intelligence: Less...
Sort
View
BPM
2007
Springer
162views Business» more  BPM 2007»
13 years 11 months ago
The Predictive Aspect of Business Process Intelligence: Lessons Learned on Bridging IT and Business
This paper presents the arguments for a research proposal on predicting business events in a Business Process Intelligence (BPI) context. The paper argues that BPI holds a potentia...
Moisés Lima Pérez, Charles Mø...
SOCA
2007
IEEE
13 years 11 months ago
A Service-oriented Architecture for Business Intelligence
Business intelligence is a business management term used to describe applications and technologies which are used to gather, provide access to and analyze data and information abo...
Liya Wu, Gilad Barash, Claudio Bartolini
KDD
2008
ACM
153views Data Mining» more  KDD 2008»
14 years 5 months ago
Text classification, business intelligence, and interactivity: automating C-Sat analysis for services industry
Text classification has matured as a research discipline over the last decade. Independently, business intelligence over structured databases has long been a source of insights fo...
Shantanu Godbole, Shourya Roy
FLAIRS
2003
13 years 6 months ago
Lessons Learned using CBR for Customer Support
Three CBR systems were created to improve customer support at General Electric Appliances. The first tool helped call takers answer customers’ questions by using a case base of ...
William Cheetham
CAISE
2011
Springer
12 years 8 months ago
Supporting Dynamic, People-Driven Processes through Self-learning of Message Flows
Abstract. Flexibility and automatic learning are key aspects to support users in dynamic business environments such as value chains across SMEs or when organizing a large event. Pr...
Christoph Dorn, Schahram Dustdar