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» The Role of Agreements in IT Management Software
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ICSE
2004
IEEE-ACM
10 years 9 months ago
The Role of Agreements in IT Management Software
Various forms of agreements naturally arise in the service provider model as well as in multi-party computing models such as business-to-business, utility and grid computing. The r...
Aad P. A. van Moorsel, Carlos Molina-Jiméne...
ICSE
2003
IEEE-ACM
10 years 2 months ago
Requirements, Architectures and Risks
There is wide agreement that architecture plays a prominent role in large, complex software systems. Selection of an appropriate architecture – one that matches the system requi...
James D. Kiper, Martin S. Feather
ICSEA
2009
IEEE
9 years 7 months ago
Integrating IT Service Management within the Enterprise Architecture
-- Published work in the IT services area is generally centered on the description of management best practices or specific technological issues. There is a lack of empirical studi...
Anacleto Correia, Fernando Brito e Abreu
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