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CICLING
2005
Springer
13 years 11 months ago
The UNL Initiative: An Overview
We are presenting a description of the UNL initiative based on the Universal Networking Language (UNL). This language was conceived to be the support of the multilingual communicat...
Igor Boguslavsky, Jesús Cardeñosa, C...
SIGUCCS
2000
ACM
13 years 10 months ago
Training... A Key to Better Help Desk Consultants
The quality of student consultants and their development through training and education are major factors in determining long-term effectiveness of university Help Desk. To hire a...
Anna Maria Perez, Andrea J. Moore