—VoIP is a rapidly growing technology that enables the transport of voice over data networks such as the public Internet. VoIP became a viable alternative to the public switched ...
This paper is an attempt by the authors to share their experiences in equipping a young academic library with the information technologies needed to enhance services in a digital e...
Despite evidence that the majority of knowledge management (KM) initiatives miscarry, there has been a paucity of critical, in-depth research into the causes of failure. In this p...
ion and giving them a medium to express and implement change. One of the keys to achieve agility for creating business processes depends on close interaction between IT department ...
Moises Castelo Branco, Yingfei Xiong, Krzysztof Cz...
This paper explores the role of Information Technology (IT) in the management of municipally-owned and operated public utilities. Through semi-structured interviews of senior mana...