“Client Services”, “User Services”, “Customer Service”: whatever we call it at our various colleges and universities, it’s not just about fixing hardware and softwar...
How do we implement Agile? Is Agile a good thing for my organization? What barriers will I have to overcome? All of these are important questions when deciding whether and how to ...
Thing-oriented programming (TP) is an emerging programming model which overcomes some of the limitations of current practice in software development in general and of object-orient...
Every campus department needs computer support, from ordering and setting up new computers to installing software and answering software questions. This is in addition to training...