This paper is to study the information system development (ISD) by looking into fifty-six cases from the perspectives of power development stage and organizational politics. We in...
ThelinkagesbetweenISandbusinessunitsarerecognizedasbeingcriticaltoinformationsystemsdevelopment processes and outcomes. Previous research has found that they are associated with b...
Amrit Tiwana, Anandhi S. Bharadwaj, V. Sambamurthy
To compare the outcomes of participatory and user-centered contextual design, case study methods and the Activity Checklist derived from Activity Theory are used to analyze two sy...
Contemporary information systems (e.g., WfM, ERP, CRM, SCM, and B2B systems) record business events in so-called event logs. Business process mining takes these logs to discover p...
Wil M. P. van der Aalst, Hajo A. Reijers, A. J. M....
ÐThis paper discusses the notion of process inconsistency and suggests that inconsistencies in software processes are inevitable and sometimes desirable. We present an approach to...
Ian Sommerville, Gerald Kotonya, Stephen Viller, P...