This paper describes two methods for analyzing interactions in collaborative virtual environments (CVEs): one whereby quantitative data are captured, interaction is categorized in...
—Distance collaboration has long been a research area for distributed Virtual Environments (VEs). In these environments people interact with the technology and each other in a co...
A virtual community is a group of people whose shared needs and/or interests are largely communicated within, and mediated by Webenabled interactions, e.g., within a Website. Whil...
Janet Ho, Monica M. C. Schraefel, Mark H. Chignell
The tutorial explains the benefits of measuring usability as part of a user-centred design process, and introduces the participants to the methodology for usability measurement dev...
To develop a science of small-group interaction in groupware, we need a method for analyzing the structure of computer-mediated discourse. Conversation analysis offers an analysis...