Customer value is crucial in predicting customer choice in traditional consumer behavior research. However, online customer value can be different from its offline counterpart bec...
Customer Relationship Management (CRM) standard package software has become a key contributor to attempts at aligning business and IT strategies in recent years. The past decade h...
Software product lines - families of similar but not identical software products - need to address the issue of feature variability. That is, a single feature might require various...
This paper builds on earlier CSCW studies of domestic technologies, looking at the frequent maintenance required by new security technologies that households are adopting to provi...
: We address the issue of standards development for the system-level design space. System-level design IP re-use standards are key to the future of the VSIA. However, the concept o...
Christopher K. Lennard, Patrick Schaumont, Gjalt G...