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» The balanced scorecard and IT governance
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ECIS
2001
13 years 5 months ago
Using performance measurement models for benefit realization with enterprise systems the Queensland government approach
A range of influences, technical and organizational, has encouraged the wide spread adaption of Enterprise Systems (ES). Nevertheless, there is a growing consensus that Enterprise...
Darshana Sedera, Michael Rosemann, Guy G. Gable
WSC
2000
13 years 5 months ago
A strategic supply chain simulation model
In this paper, we describe a simulation game designed to quantify the benefits of an enterprise resource planning system coupled with the balanced scorecard framework in an extend...
James Ritchie-Dunham, Douglas J. Morrice, Judy E. ...
GI
2003
Springer
13 years 9 months ago
Prozessorientierte Balanced Scorecard als Instrument des IT-Managements
Abstract: Mit Hilfe von speziell auf seine Bedürfnisse zugeschnittene Berichtssysteme kann das IT-Management das interne Prozessmanagement sinnvoll unterstützen. An dem Beispiel ...
Jörg Becker, Ralf Knackstedt, Tobias Rieke
HICSS
2002
IEEE
125views Biometrics» more  HICSS 2002»
13 years 9 months ago
Knowledge Management Metrics via a Balanced Scorecard Methodology
IT professionals are finding that more of their IT investments are being measured against a knowledge management (KM) metric. Those who want to deploy foundation technologies such...
Alea M. Fairchild