A range of influences, technical and organizational, has encouraged the wide spread adaption of Enterprise Systems (ES). Nevertheless, there is a growing consensus that Enterprise...
In this paper, we describe a simulation game designed to quantify the benefits of an enterprise resource planning system coupled with the balanced scorecard framework in an extend...
James Ritchie-Dunham, Douglas J. Morrice, Judy E. ...
Abstract: Mit Hilfe von speziell auf seine Bedürfnisse zugeschnittene Berichtssysteme kann das IT-Management das interne Prozessmanagement sinnvoll unterstützen. An dem Beispiel ...
IT professionals are finding that more of their IT investments are being measured against a knowledge management (KM) metric. Those who want to deploy foundation technologies such...